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Wednesday, June 4, 2008

Getting customer service

On our last venture out for Christmas shopping, we had bought a few gadgets for the younguns and then realized we didn't have any batteries. I stepped over to the counter to get the batteries, but I couldn't attract any clerk's attention.

I waited a while then said to April, "I'll get someone's attention. Stay right here." With that, I pulled out a tape measure I just happened to have with me, and started to "measure" one of those large screen plasma television sets. You know, the ones that go for about $4000.

Amazingly, a clerk almost leap-frogged over several pieces of furniture to reach my side. "Sir! Can I help you?" he exclaimed. "Yeah, you can. I'll take 8 of those batteries over there."

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